Who We Are
Welcome to Lot14, a UK-based seafood restaurant. Our website address is: https://lot14.co.uk. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
Data Collection and Use
We collect and process data through the following main channels:
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Bookings and Marketing via The Fork:
When you make a reservation through The Fork, we collect personal information such as your name, email address, phone number, and any additional details required for the booking process. This information is used to manage your reservation and, where you have given consent, to send you marketing communications. -
Website Improvement via Google Analytics:
We use Google Analytics to understand how visitors interact with our website. This tool collects anonymised data—including your IP address, browser type, and pages visited—which is used solely to help us improve our website’s functionality and content. -
Newsletter Sign-Up:
If you subscribe to our newsletter, we collect your email address for the purpose of sending you updates and special offers. At present, we are not using an external service for newsletter distribution; your email is securely stored by us. -
Data Storage on Google Drive:
Certain data, including backup files and administrative records, is stored on Google Drive. Google’s security measures help to ensure your information is protected in line with their privacy policies.
Comments
If you choose to leave comments on our website, we will collect the information provided in the comment form along with your IP address and browser user agent string to assist with spam detection. An anonymised string (a hash) of your email address may be provided to the Gravatar service to check if you are using it. You can review the Gravatar privacy policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible in the context of your comment.
Media
If you upload images to our website, please ensure that these do not contain embedded location data (such as EXIF GPS data). Visitors to the website may download images and extract any location data contained within them.
Cookies
Our website uses cookies to enhance your browsing experience. For example:
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Comment Cookies:
When you leave a comment, you may opt to save your name, email address, and website in cookies. This makes it easier to comment in the future without having to re-enter your details. These cookies will last for one year. -
Login and Functionality Cookies:
When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. Once you log in, cookies are used to save your login details and screen display preferences. These cookies last for two days, or for up to two weeks if you select “Remember Me.” Cookies related to screen options may persist for up to one year. -
Editorial Cookies:
If you edit or publish content (if applicable), an additional cookie containing the post ID of the edited article is set. This cookie expires after one day and contains no personal data.
Embedded Content from Other Websites
Our website may include embedded content—such as videos, images, or articles—from other websites. This embedded content functions as if you visited the other website directly. Such third-party sites may collect data about you, use cookies, and monitor your interaction with the content. We encourage you to review the privacy policies of any third-party sites you visit.
Who We Share Your Data With
We do not sell or share your personal data for third-party marketing purposes. However, your data may be shared in the following instances:
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The Fork:
Your booking details are processed by The Fork on our behalf, in accordance with their privacy practices. -
Google Analytics:
Data collected via Google Analytics is processed under Google’s privacy policy. -
Security and Support:
In instances such as password reset requests, your IP address may be included in the reset email to help secure your account. -
Other Service Providers:
We may share data with other trusted service providers as necessary to operate our website and ensure its security.
How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
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Comments:
Comments and their metadata are retained indefinitely to help us recognise and approve any follow-up comments automatically. -
User Accounts:
For users who register on our website (if applicable), your personal data remains in your user profile. You may view, edit, or delete your personal information at any time (except your username), and our website administrators may also access this information when needed.
Your Rights Over Your Data
Under UK data protection laws, you have the right to:
- Request an exported copy of the personal data we hold about you.
- Request the deletion of your personal data, subject to any administrative, legal, or security obligations.
To exercise these rights or if you have any questions about our data practices, please contact us at [insert contact details].
Where Your Data Is Sent
Data collected on our website—including comments and analytics data—may be processed by third-party services such as The Fork and Google Analytics. This data might be transmitted to and stored in countries outside the UK, in compliance with applicable data protection laws. We ensure that any international transfers of your data are properly safeguarded.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [insert email address or contact form link].